Our commitment to you
We will set high standards of customer care and tell you how we are performing against them. Our aim will always be to deliver these services as efficiently and effectively as possible. Whenever you contact us we want to make sure you receive the highest level of service.
Door-Stop is committed to delivering excellent customer service, solving problems efficiently and promptly. Our Customer Service Charter sets out the standards of service you can expect as a Door-Stop customer.
We promise to…
- Answer your query or find the information you have requested as quickly and efficiently as possible.
- Communicate clearly and without jargon.
- Be polite, courteous and clear about what can and cannot be done.
- Apologise when we get things wrong and tell you when we will put them right.
- Involve you when planning the delivery of our services and inform you of any changes we have made.
- Ensure you are satisfied with the service provided.
We’re here to help
Interested in finding out more about our products and services, or need support?
Fill in the form to submit an enquiry.
Address:
Door-Stop
Export Drive,
Huthwaite,
Nottinghamshire,
NG17 6AF
General: 01623 446336
Fax: 01623 553892
Sales: [email protected]
Parts: [email protected]
Company Registration No. 03227274
Door Collections
Give your customers more choice with three distinct collections designed to suit every property style and sales opportunity.
From sharp contemporary designs to proven classic best‑sellers and characterful cottage looks, each range is crafted to help you upsell with confidence and match the right door to every home.
